Your Jira setup wasn't a strategy. It was a side project someone inherited.
A two-week outside review of your Jira, Confluence, and Atlassian environment — licensing, configuration, permissions, and a prioritized roadmap. Searching for a Jira cleanup tool? What you actually need first is a strategy, not a plugin.
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Led by Jesse Hormachea, member of the Atlassian Champions program and COO with over a decade running Atlassian tools.
The problem
Most Jira and Confluence environments weren't designed. They accumulated.
You're not sure what you're paying for
Licensing tiers and feature access never mapped to actual usage or compliance needs.
Access has sprawled
Former employees still holding active accounts, or current employees seeing data they shouldn't.
Automations fail quietly
Rules that silently break or double-fire — especially risky with usage-base pricing or customer-facing experiences.
Support and engineering don't talk
Requests in Jira Service Management and work in Jira Software live in separate silos.
Workflows don't match how people work
Too many statuses and transitions for a process nobody follows anymore. If you've searched how to make Jira simple, this is usually why.
Customers avoid the portal
Confusing intake pushes requests into email and DMs instead of a trackable system.
Leadership can't see what's happening
The data exists; nobody's built the reporting to show it.
The system has years of debt
Orphaned projects and unused automations nobody's cleaning up.
People have quietly stopped using it
Usually not because people hate Jira, but because nobody gave it a strategy.
You don't need all nine. Most organizations have two or three, and that's enough to justify a second set of eyes.
A tool can't clean up a broken process
If you've searched for a Jira cleanup tool or a Jira cleaner app, you're already halfway to the right instinct. But cleanup tools execute — delete orphaned fields, archive stale tickets, flag unused automations. They can't tell you why the mess happened.
An assessment defines what should be there in the first place, so cleanup becomes one step in a roadmap instead of a reset that drifts right back.
Thinking about switching tools?
If you're searching for Jira alternatives, migrating rarely fixes what's broken. The overbuilt workflows and confusing permissions happened because nobody had a strategy — carry that into a new tool and you're back here in eighteen months.
An assessment gives you a place to focus your energy before you give up on the platform.
What the assessment covers
A fixed-scope, two-week engagement across three areas
Licensing review
What you're paying for, what you're actually using, and whether your tier matches your real access, audit, and compliance needs.
Configuration audit
Projects, permissions, workflows, automations, and access — reviewed for what's working and what's accumulated over time, including apps to uninstall.
Prioritized roadmap
A sequenced set of recommendations, an Atlassian change management plan, and — where relevant — which Rovo dev agents are worth piloting.
What you get
A written assessment report, built to outline a strategy
- Executive summary — what I found, in plain language
- Recommendations — specific items ranked by impact and effort, including apps to uninstall and automations to decommission
- Next steps — what happens immediately after the assessment
- Open questions — the things only your team can answer, called out clearly
- Detailed findings — the full technical review, for reference
No slide deck. No vague "opportunities for improvement." A document you can act on.
Who this is for
- Jira and Confluence run real operations — help desk, project management, and business teams
- The current setup was built incrementally, without a strategy behind it
- Nobody internally has the bandwidth or expertise to audit it properly
- Leadership wants a clear, independent read on risk and cost before making changes
I've done this work across financial services, nonprofit, transportation, recruiting, government, education, software development, consulting, and healthcare — the pain points repeat across industries.
Why work with me
I'm Jesse Hormachea, founder of Valdivya and a member of the Atlassian Champions program. I've spent 15+ years in operational leadership roles including COO at a digital agency, where Atlassian tools were part of how we ran the business.
This is a fixed, independent review — the kind of second opinion that's hard to get from inside your own organization.
One scope. One deliverable. No ongoing commitment. Environments with unusual scale or complexity may be scoped separately, determined on the intro call before any commitment.
Book a Call →FAQ
How long does this take?
Two weeks from kickoff to delivered report, for a typical single-instance environment.
What do you need from us to get started?
Read access to your Jira and Confluence environment, and a short kickoff conversation.
What if our environment is more complex than a typical setup?
Multi-instance environments or highly regulated requirements may need a scoped adjustment, covered on the intro call before anything is billed.
Do you help with AI and Rovo agents?
Yes — as part of the roadmap, I'll flag where Atlassian's Rovo dev agents make sense and how third-part AI tools like ChatGPT and Claude can integrate with Jira.