I write about leadership, operations, and practical AI—what’s working, what’s not, and how teams can adapt without losing focus. They’re reflections, lessons, and patterns I see repeatedly while helping teams operate better.
It's easy to let unused apps linger in your Jira environment long after you've stopped paying for them. They create confusion, slow things down, and leave behind a mess most admins don't spend the time to remove. Here's how to clean them up the right way. · Read more →
Traveling through Northern Italy reminded me that some of the most important work can't be rushed — and that AI is most powerful when you know what to protect. · Read more →
Junk email. Client agreements. Now with mobile access. Two more tasks I've handed off to Microsoft's Copilot Cowork Agent. · Read more →
Wrapping up Atlassian Team '26 with a week to reflect. Human skills still win, the qualities of great founders, and the case for working out loud. · Read more →
Halfway through Atlassian Team '26 and three things are already clear. Rovo is worth a second look, the Teamwork Graph is building context, and I'm still having fun. · Read more →
Your team is already using AI tools you don't know about. The Vercel hack last week is proof of what that costs. · Read more →
Pre-call research. Follow-up drafts. Friday action item lists. These are the three things I've handed off to Microsoft's Copilot Cowork Agent. · Read more →
As a millennial who grew up on AIM and text-based everything, typing has always been my default — including with AI. So I challenged that. Here's what voice conversations unlocked. · Read more →
Q1 brought a variety of challenges across teams from automating value-based billing workflows to coaching individuals on AI to helping a skeptical team kick off their first sprint. Here's a look at the work and what it taught me. · Read more →
Switching AI tools felt harder than it was. It turns out, your AI doesn't know you as well as you think it does. · Read more →
Paying for AI tools is no longer optional for business. Free versions introduce risk most teams don’t realize they’re taking. · Read more →
AI adoption is more personal than most people expect. It often starts with admitting where your own skill gaps are. · Read more →
