I write about leadership, operations, and practical AI—what’s working, what’s not, and how teams can adapt without losing focus. They’re reflections, lessons, and patterns I see repeatedly while helping teams operate better.
As a millennial who grew up on AIM and text-based everything, typing has always been my default — including with AI. So I challenged that. Here's what voice conversations unlocked. · Read more →
Q1 brought a variety of challenges across teams from automating value-based billing workflows to coaching individuals on AI to helping a skeptical team kick off their first sprint. Here's a look at the work and what it taught me. · Read more →
Switching AI tools felt harder than it was. It turns out, your AI doesn't know you as well as you think it does. · Read more →
Paying for AI tools is no longer optional for business. Free versions introduce risk most teams don’t realize they’re taking. · Read more →
AI adoption is more personal than most people expect. It often starts with admitting where your own skill gaps are. · Read more →
AI is a powerful writing tool, but it can dilute your voice. Here’s the workflow I use to keep the ideas mine while letting AI help refine the writing. · Read more →
AI adoption is not created by access to tools. It’s created by clarity, expectations, and leadership behavior. Before training your team, leaders need to reflect on their own usage and expectations. · Read more →
AI readiness isn’t only technical. The success of an AI initiative depends on how your team learns, experiments, and builds confidence together. · Read more →
AI tools don’t fail in isolation. They rely on the same files, permissions, and systems your organization already uses. If those aren’t aligned, adoption struggles. · Read more →
A year after moving from Slack and Zoom to Microsoft Teams, the real lessons weren’t technical. They were about change management, resistance, and helping teams regain confidence and momentum in a new system. · Read more →
I’ve been intentional about the kind of work I take on and the role I play alongside teams. This is how I’m choosing my work in 2026. · Read more →
After years of launching sites for others, I finally launched my own. With so many tools available, the challenge wasn’t building a site. It was choosing a platform and moving on. · Read more →
