Q1 brought a variety of challenges across teams from automating value-based billing workflows to coaching individuals on AI to helping a skeptical team kick off their first sprint. Here's a look at the work and what it taught me. · Read more →
Microsoft keeps announcing features that never show up in your environment. If you're paying for a Copilot license and wondering where everything is, it's usually a configuration problem. · Read more →
AI tools don’t fail in isolation. They rely on the same files, permissions, and systems your organization already uses. If those aren’t aligned, adoption struggles. · Read more →
A year after moving from Slack and Zoom to Microsoft Teams, the real lessons weren’t technical. They were about change management, resistance, and helping teams regain confidence and momentum in a new system. · Read more →
The flashiest AI announcements get the headlines, but it’s Teams’ quiet fixes to everyday annoyances that may finally change how people feel about using it day to day.
The Microsoft announcement to allow model choice and access to Anthropic’s Claude Sonnet 4 and Claude Opus 4.1 within the Microsoft 365 Copilot chat is an exciting look at where they are headed with their Copilot products. Why does this matter?- Copilot felt like a limited ChatGPT
A hands-on look at how Microsoft 365 Copilot’s Meeting Facilitator and AI Notes quietly remove the friction of note-taking and agenda management, making meetings more focused, engaging, and actionable.
