Housekeeping in Jira: Free Guest User Accounts
June 18, 2026 4 min readExternal users don't have to cost you a full seat. Jira and Confluence guest accounts are a licensing win. Here's how it works. · Read more →
What I'm Thinking About
I write about leadership, operations, and practical AI—what’s working, what’s not, and how teams can adapt without losing focus. They’re reflections, lessons, and patterns I see repeatedly while helping teams operate better.
Housekeeping in Jira: How to clean up your project spaces
June 11, 2026 2 min readA cluttered Jira slows people down. Cleaning up your project spaces is one of the most effective ways to fix it. · Read more →
Housekeeping in Jira: How to Remove Unused Apps and Clean Up What They Left Behind
June 4, 2026 4 min readIt's easy to let unused apps linger in your Jira environment long after you've stopped paying for them. They create confusion, slow things down, and leave behind a mess most admins don't spend the time to remove. Here's how to clean them up the right way. · Read more →
Lessons from Italy: Focusing on Your Craft in the Age of AI
May 28, 2026 3 min readTraveling through Northern Italy reminded me that some of the most important work can't be rushed — and that AI is most powerful when you know what to protect. · Read more →
Two more things I've handed off to Copilot Cowork
May 21, 2026 3 min readJunk email. Client agreements. Now with mobile access. Two more tasks I've handed off to Microsoft's Copilot Cowork Agent. · Read more →
My Day 2 at Atlassian Team '26: Human Skills Still Matter, What Makes a Great Founder, and Working Out Loud
May 14, 2026 3 min readWrapping up Atlassian Team '26 with a week to reflect. Human skills still win, the qualities of great founders, and the case for working out loud. · Read more →
My Day 1 at Atlassian Team '26: Rovo AI, Teamwork Graph, and some Fun
May 7, 2026 4 min readHalfway through Atlassian Team '26 and three things are already clear. Rovo is worth a second look, the Teamwork Graph is building context, and I'm still having fun. · Read more →
Do You Know Where Your Employees Are Putting Your Data?
April 30, 2026 4 min readYour team is already using AI tools you don't know about. The Vercel hack last week is proof of what that costs. · Read more →
3 Ways I’m Using Microsoft's Copilot Cowork
April 23, 2026 4 min readPre-call research. Follow-up drafts. Friday action item lists. These are the three things I've handed off to Microsoft's Copilot Cowork Agent. · Read more →
Why I Stopped Typing and Started Talking to AI
April 16, 2026 5 min readAs a millennial who grew up on AIM and text-based everything, typing has always been my default — including with AI. So I challenged that. Here's what voice conversations unlocked. · Read more →
How Outside Perspective Helped Teams Get Further, Faster in 2026
April 9, 2026 3 min readQ1 brought a variety of challenges across teams from automating value-based billing workflows to coaching individuals on AI to helping a skeptical team kick off their first sprint. Here's a look at the work and what it taught me. · Read more →
The Imagined Barrier of Switching from ChatGPT to Claude
March 26, 2026 4 min readSwitching AI tools felt harder than it was. It turns out, your AI doesn't know you as well as you think it does. · Read more →