Pre-call research. Follow-up drafts. Friday action item lists. These are the three things I've handed off to Microsoft's Copilot Cowork Agent. · Read more →
As a millennial who grew up on AIM and text-based everything, typing has always been my default — including with AI. So I challenged that. Here's what voice conversations unlocked. · Read more →
Q1 brought a variety of challenges across teams from automating value-based billing workflows to coaching individuals on AI to helping a skeptical team kick off their first sprint. Here's a look at the work and what it taught me. · Read more →
Microsoft keeps announcing features that never show up in your environment. If you're paying for a Copilot license and wondering where everything is, it's usually a configuration problem. · Read more →
Paying for AI tools is no longer optional for business. Free versions introduce risk most teams don’t realize they’re taking. · Read more →
AI adoption is not created by access to tools. It’s created by clarity, expectations, and leadership behavior. Before training your team, leaders need to reflect on their own usage and expectations. · Read more →
AI readiness isn’t only technical. The success of an AI initiative depends on how your team learns, experiments, and builds confidence together. · Read more →
AI tools don’t fail in isolation. They rely on the same files, permissions, and systems your organization already uses. If those aren’t aligned, adoption struggles. · Read more →
A year after moving from Slack and Zoom to Microsoft Teams, the real lessons weren’t technical. They were about change management, resistance, and helping teams regain confidence and momentum in a new system. · Read more →
The flashiest AI announcements get the headlines, but it’s Teams’ quiet fixes to everyday annoyances that may finally change how people feel about using it day to day.
The Microsoft announcement to allow model choice and access to Anthropic’s Claude Sonnet 4 and Claude Opus 4.1 within the Microsoft 365 Copilot chat is an exciting look at where they are headed with their Copilot products. Why does this matter?- Copilot felt like a limited ChatGPT
A hands-on look at how Microsoft 365 Copilot’s Meeting Facilitator and AI Notes quietly remove the friction of note-taking and agenda management, making meetings more focused, engaging, and actionable.
